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Terms OverviewResponsibilitiesAccount & SecurityPaymentsBonusesIP RightsLiabilityFAQ

Understanding These Terms

This document constitutes a legally binding agreement between you and Bitguruz Casino. By accessing our platform, you accept full responsibility for complying with all rules outlined below. Please read carefully before proceeding.

Your Core Responsibilities

We maintain strict standards to protect our gaming community. Every user must adhere to these fundamental requirements without exception.

RuleRequirementConsequences of Violation
Age VerificationPlayers must be 18 years or olderImmediate account termination and forfeiture of all balances
Jurisdictional ComplianceObey all applicable local gambling lawsAccount suspension and permanent access restriction
Single Account PolicyOne account per person, IP, and householdClosure of duplicate accounts and confiscation of winnings

Account Creation and Security

Joining our community takes less than a minute. We offer two convenient pathways for registration.

  1. 📧 Email sign-up with a strong password
  2. 🚀 One-click Google account integration

During registration, you must provide accurate personal information. Our system flags discrepancies during KYC verification. You bear sole responsibility for safeguarding your login credentials. Before your first withdrawal, we require identity verification including a government-issued ID, recent proof of address, and occasionally a selfie. This mandatory process typically completes within 24-48 hours.

Payment Rules and Limits

Our financial infrastructure processes thousands of transactions daily with military-grade encryption. All payment methods undergo rigorous security screening.

MethodTypeLimitsProcessing SpeedFee Structure
Bitcoin (BTC)Deposit & Withdrawal30 € minimum, no maximum15-60 min (deposit) / 1-30 days (withdrawal)Blockchain network fee
Ethereum (ETH)Deposit & Withdrawal30 € minimum, no maximum5-30 min (deposit) / 1-30 days (withdrawal)Blockchain network fee
USDT (TRC-20)Deposit & Withdrawal30 USDT minimum, no maximum5-20 min (deposit) / 1-30 days (withdrawal)Minimal network fee
Visa/Mastercard via MoonPayDeposit only30 € minimum, varies by regionInstant after conversionMoonPay processing fee

Withdrawals exceeding 1,000 € trigger mandatory provider verification audits. This fraud prevention measure extends processing to 14-30 days for substantial winnings. Using third-party payment methods results in immediate account suspension and fund forfeiture.

Platform Liability Limits

Bitguruz Casino provides gaming services on an "as is" basis. While we maintain 99.9% uptime through redundant infrastructure, we cannot guarantee absolute reliability. We explicitly disclaim responsibility for:

  • 📵 Technical failures originating from your device or internet connection
  • ⏸️ Service interruptions caused by third-party payment processors or blockchain congestion
  • 💸 Losses resulting from gameplay decisions or system lag beyond our control

Gambling is entertainment only. We never present our services as financial solutions or income opportunities. Play responsibly within your means and seek help if you feel losing control.

FAQ

Frequently asked questions

What is the minimum age to play at Bitguruz?

Every player must be at least 18 years old or meet the legal gambling age in their jurisdiction.

Can I have more than one account?

No, we have a strict single-account policy per person, IP address, and household to ensure fair play.

How long does KYC verification take?

Identity verification (KYC) typically completes within 24-48 hours once all documents are submitted.

What kind of bonuses do you offer?

We offer a 300% Welcome Package with 300 free spins, plus daily and weekly 10% cashback rewards.

Are there limits on withdrawals?

The minimum withdrawal is 30€. Large withdrawals over 1,000€ may require an audit taking up to 30 days.

Is cryptocurrency accepted?

Yes, we support Bitcoin (BTC), Ethereum (ETH), and USDT (TRC-20) for secure and fast transactions.

What is the maximum bet during an active bonus?

The maximum bet allowed while wagering a bonus is 5 € per round.

Is my data secure on Bitguruz?

Absolutely. We use military-grade encryption and partner with certified providers to protect your data.

What happens if I use a VPN?

Using a VPN to claim multiple bonuses or bypass restrictions is a violation of our terms and can lead to account closure.

Where can I find help for responsible gambling?

We encourage playing within your means. If you need help, please contact our support for self-exclusion options.

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